FAQ BONWAY TYRE
Frequently Asked Questions about Bonway Tyre

General Questions

Are you tyre & wheel manufacturer?

Yes, we are tyre and wheel manufacturer, we have our own tyre production lines, also we have more than 15 years in tyres and wheels supply chain and we have good relationship in many reknowned tyre and wheels factories, we can always best serve you in truck tyre and car tyres, otr tyres, etc.

Can we visit your factory?

Yes, many customers are warm welcome to visit our factory and warehouse in China!

Why So Many Global Customer Choose Your Tyres and wheels?

Ha-ha! Because We are always concerned about customers request and we are responsible for every tyre and wheels we supplied. For More Details, Please Email or Call or text Message.

What is your payment terms?

Our payment terms are 30% deposit by T.T. and balance paid against copy of B/L in 7 working days. Also we accept 100% irrevocable L/C at sight.

What is your MOQ? Can we mix different sizes into 1 container?

Our MOQ is 1x20FT, most importers order 1x40HQ. Surely, we can mix with different sizes into 1 container. Also we can mix tyres with wheels, spare parts in our warehouse.

Sales Questions

What is your terms of Delivery?

EXW, FOB, CFR, CIP, CIF, DDU.

Will have the loading photos and videos after loading?

Yes, every time, after the loading, we will send you the detail loading photos and videos, so you can be fully assured.

Can we put small tyres into big tyres to save the freight cost?

Yes! We have professional tyre doubling team in Qingdao port. we have our own warehouse specially for tyre doubling. Now the freight is high, many customers from Africa & America & Central Asia etc.. have that demands. We can greatly reduce the import cost by providing doubling service.

Can you design the tyres for us?

Yes. Once we get your design requirements, we can check with our R&D engineers and welcome contact us for this matter.

Can I become your sole agent in my local market ?

Yes! We will supply you more promotional gifts and help you grow more volume for tyres and wheels business.

After Purchase Questions

Are all the tyres and wheels have quality warranty?

Yes! All our tyres and wheels are guaranteed! All the truck tyres have quality warranty for 100,000 kilometers under normal road conditions. All the car tyres have quality warranty for 120,000 kilometers. And wheels have 3 years quality warranty.

What is the delivery time for the tyres and wheels?

Generally, it will take 10 to 20 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order. For example, truck tyres and car tyres common sizes have regular stock, we can deliver in 3-4 days. For other sizes which need production, it takes 10-20 days.

Do you test all your tyres and wheels before the delivery?

Yes! All tyres have strict quality control system and passed X-RAY before it going to the warehouse and container loading.

What is your sample policy?

We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.

How do you make our tyres business long-term and good relationship?

1. We keep good quality and competitive price to ensure our customers benefit ; Also we provide extra service such as mix loading and marketing report to our dealers. This makes them always be sensitive about the tyres and wheels marekt.
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from. And we provide promotional gifts to our partners in the world and we grow together.

Scroll to Top